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Services

Lite Service for Small Hotels

Telephone Revenue Management for Small Hotels

CYM Lite For Lodges/Small Hotels

These Call Yield Management services have been tailored specifically to meet the needs of smaller lodges and hotels.

Call Yield Management Yield the guest telephony revenue and provide cost management across the whole estate, without capital expenditure. Central Visibility and Guest Tariff Update Unify hotel call data estate wide to any PC with internet access plus centralise tariff update and control, without capital expenditure. Cost Management Manage use/abuse/fraud, wastage and line utilisation. Fraud Alarm Service Additional cost option to combat the threat of toll fraud. Pricing Rationalisation A chance to move away from unit based pricing and stimulate extra revenue. Proactive Emails and SMS This additional cost option allows users of our CYM Lite service to receive key standard reports via email. Plus we can alert you to revenue posting problems locally and via SMS. Revenue Management Stimulate revenue and stop revenue loss. Service Provision Our service includes the unique 2700 tariff unit, at no extra cost. It unifies your data estate wide and centralises your tariff update and control. Web Portal Centralised powerful reporting for your whole estate, moves and changes updates and access 24 hours a day, 7 days a week, 365 days a year.

Other Services

	Call Yield Management
	Centralise Phone Tariff Updates
	Cost Management
	Email and SMS Notification
	Fraud Alarm Service
	Pricing Rationalisation
	Revenue Management
	Service Provision
	Web Portal