The Client Support Manager is a proactive resource to analyse your data, advise on savings and provide access to impartial technology advice and consultancy.
Manage your staff telephone useage, abuse and fraud, wastage and line utilisation.
Additional cost option to combat the threat of toll fraud.
Monitor performance of sites so that no valuable inbound calls are lost.
Key standard reports come to you via email. There is also an additional option to receive alerts via SMS.
Our service includes the unique 2700 data capture unit, at no extra cost, which unifies your data group wide.
24 hours a day, 7 days a week, 365 days a year organisation wide access to your data from any location with Internet access.