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Hotel Telephony Revenue Management
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CYM For Hotels

We have a 2021 Call Yield Management offering to suit all types of hotels. We can provide you with business focused reports to improve your hotel revenue and drive down your costs.

Benchmarking

Measure your guest prices and revenue performance against your industry peers.

Call Yield Management

Yield the guest telephony revenue and provide cost management across the whole estate, without capital expenditure.

Central Visibility and Guest Tariff Update

Unify hotel call data estate wide to any PC with internet access plus centralise tariff update and control, without capital expenditure.

Client Support Manager

Proactive Resource to analyse your data, advise on savings and provide access to impartial technology advice.

Cost Management

Manage use/abuse/fraud, wastage and line utilisation.

Fair Guest Pricing

Engage with your guests with call price points that are competitive with the alternatives (chargecards, mobiles, etc).

Fraud Alarm Service

Additional cost option to combat the threat of toll fraud.

Guest and Corporate Centric

Improve loyalty membership and secure more corporate accounts.

Guest HSIA pricing

Harmonise voice and wired/wireless HSIA (High Speed Internet Access) prices to balance overall revenue.

Performance Monitoring

Monitor performance of sites so that no valuable guest bookings are lost.

Pricing Rationalisation with Benchmarking

Ensure guest tariffs optimise yield, are well structured, transparent, correct and benchmarked to market peers.

Proactive Emails and SMS

Key standard reports come to you via email, and we can alert you to revenue posting problems locally and via SMS.

Revenue Management

Stimulate revenue and stop revenue loss.

Service Provision

Service includes our unique 2700 tariff unit, at no extra cost, which unifies data estate wide and can also centralise tariff update and control.

Web Portal and Helpdesk

24/7/365 estate wide access to your data from any location with Internet Access.